A Strategic Alliance for Enhanced eCommerce
Pro Carrier has unveiled a new partnership with Forward Transit, aiming to combine their first and final mile capabilities across the U.K., Europe, and beyond. This collaboration will offer customers a fully integrated and tracked service, all under one umbrella. Chris Farren, Head of Strategic Partnerships at Pro Carrier, expressed his excitement about the partnership, highlighting the enhanced accessibility and end-to-end capabilities it will provide.
Transforming the Customer Journey with Advanced Technology
The partnership will leverage Pro Carrier’s U.K. and European network and its advanced customs technology, along with Forward Transit’s U.S. hubs, to deliver a seamless cross-border eCommerce service. The collaboration with AEB SE and Hurricane Commerce will further enhance the service, providing customers with top-tier data, technology, and customs management.
Forward Transit’s locations on both the East and West Coast of the U.S. will extend Pro Carrier’s reach for online retailers. The partnership will offer seven-day-a-week U.K. deliveries with Royal Mail, a returns portal for full visibility from retailer to end mile, and exceptional customer service in handling VAT duties and customs processes.
The partnership between Pro Carrier and Forward Transit marks a significant step towards providing customers with a fully integrated and efficient eCommerce tracking service. By combining their strengths and resources, both companies are poised to deliver enhanced accessibility, end-to-end capabilities, and exceptional customer service. This strategic alliance sets a new standard in the logistics industry, revolutionizing the customer journey and transforming cross-border eCommerce experiences.
